Exclusive handmade product exchange and non-refundable. Toys not intended for small children.  Sorry, but no return accept . Shipping time usually 14-20 days (depending on the country of destination). I send parcels from the city of Moscow.. 
- You will receive a tracking number. If you want to expedite shipping, please email me. (EMS Express delivery). 
I am very flexible for the needs of the collector, and always happy to help with any questions, so please do not hesitate to contact me. If you have any questions I will try to answer you as soon as possible. Please contact me by e-mail: [email protected]